Privacy Policy

 

Privacy Policy of Besler Food GmbH

  • Address: Lessingstraße 23A, 68647 Biblis, Germany
  • Email: office@beslershop.de
  • Phone: +90 534 075 92 83

1. Controller

  • The controller within the meaning of the General Data Protection Regulation (GDPR) is:
  • Besler Food GmbH
  • Address: Lessingstraße 23A, 68647 Biblis, Germany
  • Email: office@beslershop.de
  • Phone: +90 534 075 92 83

2. Collection and storage of personal data

  • We collect and store personal data only to the extent necessary for contract processing, service provision, or compliance with legal obligations.
  • This applies in particular to:
    • Name, address, telephone number, email address
    • Order data, payment data, delivery address

3. Purpose of data processing

  • Processing orders and deliveries
  • Payment processing
  • Responding to inquiries
  • Compliance with statutory retention obligations
  • Any further processing will only take place with your explicit consent.

4. Legal basis

  • Art. 6(1)(b) GDPR (performance of a contract)
  • Art. 6(1)(c) GDPR (legal obligation)
  • Art. 6(1)(f) GDPR (legitimate interests)

5. Disclosure to third parties

  • We only disclose personal data to third parties insofar as this is necessary for the performance of the contract, e.g.:
    • Shipping service providers (e.g., DHL, DPD, Hermes)
    • Payment service providers (e.g., PayPal, Klarna, credit card institutions)
  • No further transfer of your data to third parties will take place unless we are legally obliged to do so or you have given your consent.

6. Payment service providers

  • For payment processing, we work with external payment service providers.
  • Your data is transmitted to these providers solely for the purpose of processing payments.

7. Cookies

  • Our online shop uses cookies to enable certain functions and to improve the shopping experience.
  • Cookie types:
    • Necessary cookies: technically required
    • Analytics and statistics cookies: only with your consent
  • You can change your cookie settings in your browser at any time.

8. Server log files

  • When you visit our website, the server automatically collects information (e.g., IP address, browser type, date and time of access).
  • These data are used solely to ensure trouble-free operation and are not combined with other data sources.

9. Storage period

  • We store personal data only for as long as is necessary for the purposes stated or as required by statutory retention periods.

10. Your rights

  • Under the GDPR you have, in particular, the following rights:
    • Right of access to your stored data (Art. 15 GDPR)
    • Right to rectification of inaccurate data (Art. 16 GDPR)
    • Right to erasure (“right to be forgotten”) (Art. 17 GDPR)
    • Right to restriction of processing (Art. 18 GDPR)
    • Right to data portability (Art. 20 GDPR)
    • Right to object to processing (Art. 21 GDPR)
  • To exercise your rights, please contact: office@beslershop.de

11. Data security

  • We implement technical and organizational security measures to protect your data against manipulation, loss, destruction, or unauthorized access.

12. Changes to this privacy policy

  • We reserve the right to adapt this privacy policy at any time to ensure it always complies with current legal requirements.

13. Supervisory authority

  • If you believe that the processing of your data violates applicable data protection law, you have the right to lodge a complaint with a supervisory authority.
  • The authority responsible in particular is the Hesse Commissioner for Data Protection and Freedom of Information.